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Roscommon Credit Union Ltd

Clerical Officer

Position:                            Clerical Officer
Contract:                            1 year contract Full Time (32.5 Hours)
Reporting to:                     CEO
Location:                           Abbey Street, Roscommon.

Roscommon Credit Union is a community credit union with over 15,000 members across our 4 branches.  We now have an opportunity for a Clerical Officer to join our team.


Role Description

This role will have a variety of duties within the credit union.  The main role will be to provide an efficient service to members. Such duties to include:

  • Dealing with member service and member queries on our products and services.

  • Looking after all aspects of administration as requested to include LP/LS Claims.

  • Serving members through multiple channels i.e., telephone, online or over the counter

  • Completing other duties as assigned to include a range of administrative and organisational tasks as delegated by the CEO.

  • Excellent organisational and IT skills

The ideal candidate will have

  • Excellent communication skills and attention to detail.

  • Ability to use discretion and sensitivity in member contacts.

  • Financial Qualification or to be interested in working towards such a qualification

  • Team player with strong communication and organisational skills.

  • Member focused, friendly with an excellent telephone manner.

  • Ability to work to deadlines and can prioritise tasks.

  • Willingness to be flexible and take on new tasks and projects.

Please apply by CV and cover letter to:   ceo@roscommoncu.ie

Closing date for receipt of applications: 5pm Friday 30th September 2022

Roscommon Credit Union Ltd. is an Equal Opportunities Employer.


To request a copy of our Recruitment Privacy Notice please email:  ceo@roscommoncu.ie