Capital Credit Union

Main Street, Dundrum, Dublin 14

 

Vacancy Information

 

Job Title:                               Experienced Tellers            
 
Reporting to:                     Member Services Manager                                   
 
 

This is an excellent opportunity to join a leading and ambitious Credit Union in South Dublin with over 50,000 members and assets in excess of €200 million.
Capital Credit Union wishes to appoint a number of full-time Experienced Tellers to provide friendly, efficient and excellent frontline services to members whether at the counter, by phone, letter or email.  The Teller will handle loan and insurance administration and perform a range of supporting tasks.

 
Key Responsibilities:
 
 Member Services
 
  • Assist members with all aspects of Credit Union business

  • Dealing with members concerning lodgements and withdrawals

  • Opening accounts for and providing information about Credit Union services to new members

  • Processing standing order payments / EFTs from members

  • Dealing with member queries

  • Cash balancing and reporting 

  • Efficiently dealing with members’ queries concerning loans in person, on the phone and by email

  • General office administration duties 


Requirements:
 
The ideal person will:
 
  • Have at least 2 years current or previous Credit Union/Financial Services experience

  • Have an aptitude for numbers/numeracy, handling money and balancing cash

  • Be able to maintain records and files, electronic and paper-based, in a highly compliant and organised manner

  • Be a strong oral communicator

  • Have the ability to develop and maintain good rapport and friendly and professional relationships with members

  • Have a pleasant manner and empathy when dealing with members 

The ideal person must be able to demonstrate a track record of self-development, learning and education, and be open to further education relevant to the role. They must be able to learn quickly and want to develop their career and their professional financial qualifications, initially to APA level, and then to QFA level.
While it would be desirable to have a CUA / QFA qualification, it is not essential, and the candidate will be provided with education funding and study leave in order to gain the CUA qualification and then the QFA qualification. Tellers are required to attain the CUA within two years of commencing employment, if not already qualified. 


Career and Professional Development Opportunity

This position offers an opportunity to work in a successful and ambitious Credit Union.


The Process:

Please email your CV and cover letter with the subject line Experienced Teller to: recruitment@capitalcu.ie before close of business on Thursday 18th April 2019.

 
The Fine Print:


Capital Credit Union is an equal opportunities employer.
Canvassing will disqualify.
Capital Credit Union is regulated by the Central Bank of Ireland.
Capital Credit Union’s Data Privacy Statement can be accessed at:  www.capitalcu.ie