Heritage Credit Union Member Service Adviser

Vacancy Information:

A vacancy has arisen for a Member Service Adviser in Heritage Credit Union Ltd. This is a full time permanent role (35 hours per week).
The Credit Union is seeking applications from individuals in the early stages of a career in financial services wishing to utilise their existing education (ideally in business or financial services) within a community based organisation.  We are looking for motivated and enthusiastic individuals who want to be part of a growing organisation. Applicants should be committed to achieving high standards and have a flexible approach to work.

Successful candidates can be based in any of the CU locations (currently 7), ideally hold a full clean driving licence, and have access to a car.

Principal responsibilities
  • Service to members across multiple delivery channels including over the counter, telephone and online.
  • Processing of member transactions in an efficient and accurate manner
  • Explaining products and services to members.
  • Other back office duties as required.
The ideal candidate should have:
  • Experience in handling cash
  • Candidates who have attained or are prepared to study for a third level qualification such as, Pathways certificate/Diploma, CUA or QFA.  The Credit Union will sponsor study for a relevant qualification subject to certain terms and conditions.
  • Proficiency in the English language is a requirement.
  • Excellent organisational, administrative and communication skills.
  • Good I.T. skills including Word, Excel. Email and knowledge of “Progress” desired.

Applications and covering letter on or before the 22nd January, 2019 BY EMAIL ONLY to
A copy of our recruitment privacy policy is available by emailing jobs@heritagecu.ie
This Credit Union is regulated by the Central Bank of Ireland
This Credit Union is an equal opportunities employer
Canvassing will disqualify