Baltinglass Credit Union Limited

 

Job Vacancy

 

Position:  Marketing/Member Service Officer
Contract Status:  8 Months Fixed Term (Full Time)
Reporting To: The Operations Manager
Start Date:  3rd June, 2019

Closing Date For Applications:  Friday 26th April, 2019
 

SUMMARY OF ROLE:

Marketing:
 
  • To design and implement effective marketing campaigns to increase the loan books and active Membership of our credit union with our 6 offices.

  • To organise and attend promotional opportunities and events

  • To generate and execute marketing campaigns across social media platforms such as facebook, twitter etc

  • To Maintain and update our website

  • To design and issue a quarterly newsletter

  • To be responsible for the design and production of advertising and promotional material to be used by the credit union.

  • To assist in the compilation and production of the credit union’s Annual Reports

  • To ensure all sub offices are displaying up to date information and notices on our services

  • Provide training to other staff members on the promotion of our services to our Members

 
Member Service:
  • Service to Members across a multiple delivery channels including over the counter, telephone and online

  • Dealing with Members concerning lodgements, withdrawals, loan applications, new member applications and other services that we provide in a friendly and efficient manner

  • Operating in a compliant manner at all times in line with our policies, procedures and current legislation

 

REQUIREMENTS:

 

While training will be available to supplement existing knowledge and experience, the ideal candidate should have;

  • Strong people and interpersonal skills

  • Excellent organisational, administrative, communication skills and attention to detail

  • Previous marketing experience and/or Credit Union experience would be an advantage

  • Excellent customer service skills

  • Hold a relevant qualification eg. CUA, QFA, APA, Marketing  

Applications By Email Only To The Manager At:  valerie@baltinglasscu.ie


Baltinglass Credit Union Limited is an equal opportunities employer


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