Baltinglass Credit Union Limited
JOB VACANCY
Marketing/Member Service Officer
POSITION: Marketing/Member Service Officer
CONTRACT STATUS: 10 Months Fixed Term (Full Time)
REPORTING TO: The Operations Manager
START DATE: Immediate
CLOSING DATE FOR APPLICATIONS: Wednesday 29th of March, 2023
CV TO: valerie@baltinglasscu.ie
SUMMARY OF ROLE:
Marketing:
- To design and implement effective marketing campaigns to increase the loan book and active Membership of our credit union with our 6 offices.
- To organise and attend promotional opportunities and events
- To generate and execute marketing campaigns across social media platforms such as facebook, twitter etc
- To Maintain and update our website
- To design and issue a quarterly newsletter
- To be responsible for the design and production of advertising and promotional material to be used by the credit union.
- To assist in the completion and production of the credit union’s Annual Reports
- To ensure all offices are displaying up to date information and notices on our services
- Provide training to other staff members on the promotion of our services to our Members
Member Service;
- Service to Members across a multiple delivery channels including over the counter, telephone and online
- Dealing with Members concerning: lodgements, withdrawals, new member applications and issuing of Online Banking Pins and other services that we provide in a friendly and efficient manner
- Operating in a compliant manner at all times in line with our policies, procedures and current legislation
REQUIREMENTS:
While training will be available to supplement existing knowledge and experience, the ideal candidate should have;
- Strong people and interpersonal skills
- Excellent organisational, administrative, communication skills and attention to detail
- Previous marketing experience and/or Credit Union experience would be an advantage
- Excellent customer service skills
- Hold a relevant qualification erg CUA, QFA, APA, Marketing
Applications by email only to the Manager at
Baltinglass Credit Union is an equal opportunities employer