Empty Link

Baltinglass Credit Union Limited


Marketing/Member Service Officer

POSITION:  Marketing/Member Service Officer
CONTRACT STATUS: 10 Months Fixed Term (Full Time)
REPORTING TO: The Operations Manager
START DATE:  Immediate
CLOSING DATE FOR APPLICATIONS:  Wednesday 29th of March, 2023
CV TOvalerie@baltinglasscu.ie


  • To design and implement effective marketing campaigns to increase the loan book and active Membership of our credit union with our 6 offices.
  • To organise and attend promotional opportunities and events
  • To generate and execute marketing campaigns across social media platforms such as facebook, twitter etc
  • To Maintain and update our website
  • To design and issue a quarterly newsletter
  • To be responsible for the design and production of advertising and promotional material to be used by the credit union.
  • To assist in the completion and production of the credit union’s Annual Reports
  • To ensure all offices are displaying up to date information and notices on our services
  • Provide training to other staff members on the promotion of our services to our Members
Member Service;
  • Service to Members across a multiple delivery channels including over the counter, telephone and online
  • Dealing with Members concerning: lodgements, withdrawals, new member applications and issuing of Online Banking Pins and other services that we provide in a friendly and efficient manner
  • Operating in a compliant manner at all times in line with our policies, procedures and current legislation



While training will be available to supplement existing knowledge and experience, the ideal candidate should have;

  • Strong people and interpersonal skills
  • Excellent organisational, administrative, communication skills and attention to detail
  • Previous marketing experience and/or Credit Union experience would be an advantage
  • Excellent customer service skills
  • Hold a relevant qualification erg CUA, QFA, APA, Marketing

Applications by email only to the Manager at


Baltinglass Credit Union is an equal opportunities employer