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Crossmaglen Credit Union Limited  

40 Cardinal O'Fiaich Square, Crossmaglen, Newry, Co.Armagh 
 

Member Service Officer  

  

An exciting opportunity for a full time Member Service Officer has arisen in Crossmaglen Credit Union.   
 
Reporting directly to the Office Supervisor, Crossmaglen Credit Union is seeking to recruit an energetic and enthusiastic individual who will provide an efficient service to members.  
 
This individual will be responsible for carrying out a range of operational and administrative activities that contribute to the effective running of the credit union. 
 
This is a role that would suit someone with some financial services experience who is keen to learn and has a flexible mindset regarding their work. The small size of our team means that every member of staff needs to have a good working knowledge of our full product and service range and be able to discuss the features and benefits of these with members.  

  

Details of the role:
  

Permanent position: (subject to a 6-month probationary period). 

36.25 hours per week - Tuesday, Wednesday, Thursday: 9.00 am – 5.15pm  

                                                                                           Friday: 9 .00 am – 7.15pm   
                                                                                           Saturday: 9.00 am - 1.15pm         

  
Essential Criteria  

  • Good numeric, literacy, computer skills and attention to detail 

  • 2+ years’ experience in an administrative and customer service focused environment 

    • Member focused, conscientious, friendly, personable with an excellent telephone manner 

  • Team worker with strong communication and organisational and people skills 

  • Must be willing to undertake training for additional qualifications 


      

    Desirable Skills:  

  • At least 3 years in a Credit Union Role or in a cash handling customer facing role.   

  • CU Diploma/Pathways Degree/Financial Qualifications 

  • Willing to progress  


      

    Application form can be requested by emailing: recruitment@crossmaglencu.com
     
    Closing Date for Applications - 7pm on Friday 7th May
      
    Interviews will be carried out remotely using a web-based video conferencing tool.  
    Short listing will apply, and assessment will be done on the basis of the information provided in the application form. 
     
    If you would like a copy of our Recruitment Privacy Statement, please request same  
    by e-mailing: recruitment@crossmaglencu.com

    Crossmaglen Credit Union Ltd is an Equal Opportunities Employer