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Granard Credit Union Ltd 


Granard Credit Union are inviting applications for a full time Member Services Officer to join our team as a


Member Services Officer  


Location Barrack St, Granard 

Reporting to:  Manager 

Contract Status Full time 

Renumeration: Competitive rates of pay commensurate with relevant experience. 


Member Services Officer  - The Role 

The Member Services Officer will report to the Manager and will be responsible for carrying out a range of administrative and operational activities that contribute to the effective running of the credit union in line with operational policies and procedures and in compliance with Regulatory requirements. 


Main Purpose of the Role  

The role holder is required to provide  quality service to the members with all aspects of Credit Union Business while working as part of a team to provide support in dealing with:  

  • Account transactions including cash handling and reconciliation 
  • Handling member account queries 
  • Member applications  
  • Loan applications  
  • Insurance Services 
  • Other duties as required by the Manager 

The ideal candidate will have: 

  • Demonstratable “member service” credentials and an ability and desire to enhance member service at every opportunity 
  • Excellent administration skills and attention to detail 
  • Excellent communication and interpersonal skills 
  • Experience working in a frontline role within a credit union or similar financial institution 
  • Strong team work ability. 
  • Strong IT skills (Word, Excel etc. 
  • QFA/CUA preferable or commitment to complete same. 

Please apply by CV and cover letter to:  Manager@granardcu.ie

Closing Date for receipt of Applications :  Friday the 17th June 2023. 


Granard Credit Union Limited is an Equal Opportunities Employer. 

A copy of our privacy notice is available on request. 

Granard Credit Union Ltd is regulated by the Central Bank of Ireland