Lurgan Credit Union
Member Services Officer
Name: Lurgan Credit Union Limited
Address: 40 Church Place, Lurgan, County Armagh, Northern Ireland, BT66 6EU
Position: Permanent Full Time Member Services Officer FPMSO1/26
Lurgan Credit Union Limited is a community based organisation and a member of the Irish League of Credit Unions and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It was established for the purpose of encouraging its members’ to accumulate savings so as to make available loans and additional services for the wider benefit of all the membership.
This is a dynamic organisation currently employing 30 staff and dedicated to developing a range of quality services to its 29,500 members’.
Role Summary: See full job description at www.lurgancu.com
Working Pattern: Tuesday – Friday 9.30am until 5.30pm and Saturday 9.30am until 2.00pm
We seek to recruit front line staff to work as cashiers responsible for the day-to-day operation of members’ accounts.
The ideal candidate will be committed to achieving high standards and will have:
Essential Criteria:
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Excellent administration skills with attention to detail.
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The professionalism & confidence to handle member queries to ensure member needs are met.
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To provide a friendly and efficient service in delivering the range of financial products and facilities offered by Lurgan Credit Union to its members.
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Excellent communication skills together with the necessary interpersonal skills for a team environment are essential.
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5 GCSEs or equivalent including English and Maths at grade ‘C’ level or above
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Computer skills including experience of Microsoft Word and Excel
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Excellent interpersonal skills both oral and written
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Recent experience of dealing with customers, face to face, telephone, email and online
Desirable Criteria:
It would also be advantageous:
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To have had previous experience working in a credit union or other financial organisation
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To have knowledge and understanding of GDPR legislation
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Experience of handling and being responsible for cash and cheques
For the purpose of short-listing the criteria for selection may be enhanced.
A competitive salary and benefits package will be offered, for further information and an application pack go to http://lurgancu.com/join-our-team or on request by emailing susan.mcconville@lurgancu.com or from our office.
Please email completed application forms to: susan.mcconville@lurgancu.com or return by post/hand deliver to: S McConville, Lurgan Credit Union Limited, 40 Church Place, Lurgan BT66 6EU
Closing Date for receipt of applications is 5pm on 21st April 2026
Interviews are expected to take place week commencing 27th April 2026
Lurgan Credit Union Limited is affiliated to the Irish League of Credit Unions and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Lurgan Credit Union Limited is an Equal Opportunities Employer
Click www.lurgancu.com/join-our-team to access the recruitment privacy notice or contact Susan McConville, 02838 325016 for a copy.
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