Progressive Credit Union


Operations Manager


Progressive Credit Union [PCU] provides services to over 55,000 members in branches extending from North Dublin to Dublin inner city. Reporting directly to the CEO, the Operations Manager will be responsible for and oversee the day-to-day operations including staffing and service delivery across all branches. The successful candidate will be a member of the senior management team and ensure the delivery of operational functions in support of PCU’s current business and its strategic plan for further development and growth.

The successful candidate will be responsible for IT, Health and Safety, Recruitment, Training, Building Maintenance, and provide a support role in terms of operations to the Senior Management Team.
In addition, the Operations Manager will ensure that members can engage and access PCU branches and services across a variety of systems while maintaining high standards of performance across all operations


The successful candidate will have the following:

Ideally a minimum of 5+ years management experience within the financial services or similar environment; a third level business degree or equivalent; excellent interpersonal and communication skills; successful track record of implementing performance standards, recruitment and selection; understanding of financial and HR compliance and attention to detail to ensure PCU meets regulatory requirements; together with a clear member focus on service delivery.

A Central Bank minimum competency requirements (MCR) is required or the successful candidate will be required to undertake training to achieve this level of competency.

A knowledge and understanding of the ethos of Credit Unions and previous experience of credit union IT systems is desirable.

A full clean driving license is desirable.

Salary will be competitive and commensurate with qualifications and experience

A job description may be obtained from emailing

How to apply

Applications including a cover letter and CV by email to

Closing date for the receipt of applications is Friday 26 April 2019.

Our Recruitment Privacy Notice is available on our website on or you can request a copy from any of our branches.

Progressive Credit Union Ltd is an Equal Opportunities Employer