Heritage Credit Union Ltd

Credit Union House, Main St, Rathfarnham, Dublin 14


Job Title:              Team Leader

Reporting to:     Operations Manager


Summary of Role:

Heritage Credit Union is seeking applications for a full-time Team Leader within our branch network.  We are seeking candidates who can demonstrate strong leadership and organisational skills to enable them to manage and motivate our front-line member service teams, ensure a professional and positive member service experience, and provide effective administrative support.
The successful candidate(s) will be responsible for managing all aspects of team performance, across a number of our branches, including team building, motivation, coaching, attendance/timekeeping and conducting performance appraisals. In this role you will use your leadership, organisational and problem-solving skills and will be an effective communicator at all levels in the credit union, and with members.

Job Description:

A full job description is available on request.


While training will be available to supplement existing knowledge and experience, the ideal candidate should have:

Essential skills
  • Previous experience of working in a supervisory role

  • Previous experience in a credit union or bank teller role

  • Strong people and interpersonal skills.

  • Excellent organisational and communication skills

  • Member focussed, committed to first class member service values

  • Comfortable in either team or solitary work situations.

  • Permanently positive attitude.

  • Hold a relevant qualification e.g. CUA, QFA, Pathways Diploma

  • Lending experience / skills

  • Strong IT skills and proficiency in MS Office

  • Clean driving licence with access to own transport. 

Desirable skills
  • Demonstrated leadership experience gained either inside or outside the work environment.  This could be in relation to previous specific projects that have been worked on.  

Please email your CV and covering letter to jobs@heritagecu.ie

Deadline for applications Friday 5th April 2019 at 5.00pm.

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