Credit Union Manager - Ballyhackamore Credit Union Limited

Name of Credit Union: Ballyhackamore Credit Union Limited

Address:   171 – 173 Upper Newtownards Road, Ballyhackamore, Belfast BT4 3HZ

Telephone Number: 028 9047 1753      Fax Number: 028 9065 6097

Email Address:

Contact Name: Naomi Hardon

Position: President


Job Title: Credit Union Manager

Reporting to: The Board of Ballyhackamore Credit Union Limited

Summary of Role:
To manage and optimize the effectiveness of Ballyhackamore Credit Union; to review, adapt and implement agreed strategies and policy and procedures; to manage paid staff and maximize the efficiency of volunteers and ensure best practice and legal compliance with agreed financial systems and control policy and procedures.

Specific Responsibilities:

Working with the Board of Directors
• Develop and produce and present quantitative and qualitative financial
and narrative reports to the board
• Attend weekly meetings with the Treasurer
• Attend board meetings as required
• Ensure timely production of appropriate documentation and reports for
board meetings

• Develop and agree efficient Financial Control Systems procedures
• Ensure BHCU complies with appropriate financial services legislation
and best practice
• Assist in the management of investment portfolios
• Develop financial services packages
• Produce financial forecasts

Customer services
• Ensure the highest standard of customer care
• Systematically assess the needs and expectations of members and
potential members
• Expand the membership of the BHCU
• Expand the financial services on offer to existing and potential
• Review the opening hours of BHCU

Staff Management
• Responsibility for the management and development of the staff of
• BHCU including their support supervision and appraisal
• Recruit, select and induct new staff
• Ensure BHCU staff training needs are identified and met
• Optimize performance of staff including disciplinary action
• Implement and review agreed staff policies and procedures
• Ensure all Staff receive Health and Safety training

Volunteer Development
• Responsible for the recruitment, retention and development of BHCU
• Provide leadership and support, supervision and training to volunteers
• Co-ordinate training in new legislation which affect BHCU volunteers
• Ensure all volunteers receive Health and Safety Training

External and internal communications
• Represent BHCU at external meetings as required
• Arrange and facilitate internal meetings with staff, board members and
• Make presentations to encourage use of BCU services to appropriate
• Liaise with Irish League of Credit Unions /Field Officer, Registrar and
• Promote new financial products and services to existing and potential
Ballyhackamore Credit Union Service Users

Closing Date for applications:  21 January 2011

Interested applicants should contact the credit union by email to request an application form to apply for this position.

Ballyhackamore Credit Union Ltd is an Equal Opportunities Employer


Gr8Savers - Lets CU Start Saving Today!