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SMS Phishing Alert

Posted on: 02 Feb 2023

It has come to our attention that there is an SMS message in circulation, which purports to be from Credit Union. The message advises recipients that their credit union account has been placed on hold for a security update. The recipient is requested to verify their account by clicking on a link.

Please note that your credit union will never ask you to verify your account by such means.

If you have any doubt about the authenticity of any message you receive in relation to your credit union account, please contact your local credit union directly and speak to a member of staff.


General Information on Avoiding Scams

The general information below may be useful guidance for you in avoiding scams and unauthorised activity.
·        If somebody contacts you out of the blue offering you money or an easy way to make money, it is probably too good to be true. 
·        Don’t assume an email, call or text is genuine because someone has basic information like your name or address. Fraudsters may use publicly available information to lure you in. 
·        Fraudsters are very good at making e-mails look genuine, and have been known to set up elaborate and convincing dummy websites. 
·        You should not provide personal information about yourself or agree to send money until you are satisfied that the firm you are dealing with is authorised. You can check the Central Bank Registers to check if a firm is authorised 
·        Be careful of contact that appears to be from your bank or credit union requesting verification account numbers and passwords. Banks and credit unions will NEVER request your full personal access code or password. 
·        If you have previously been a victim of a scam then it is more likely that you will be targeted again. 
·        If something doesn’t feel right, it probably isn’t. Take your time to think things through and don’t feel pressured into making a decision that you might later regret.

It is important to note that scams can take many formats and you should remain vigilant in order to protect yourself.Below are some useful links for further information on common scams and steps which you can take to avoid becoming a victim of a scam.

Central Bank of Ireland
Competition & Consumer Protection Commission
Garda National Economic Crime Bureau
European Consumer Centre Ireland